We're still learning. And we're in it together.
I'm a mom and a 25-year entrepreneur — and some of the most useful things I've learned came from figuring out complicated systems the hard way.
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Long before Shari — On The Record, I grew up learning how quickly life can change. I was a military brat who lived overseas until I was 16, moving through different countries, schools, cultures, and versions of home. Military child life taught me adaptability, observation, cultural curiosity, and the complicated meaning of belonging — lessons that still shape how I parent, work, travel, communicate, and build community.
At 18, I became a mother and a university student at the same time. In 2004, I graduated from the University of Arizona in Tucson with dual bachelor's degrees: a B.A. in Linguistics, with minors in Language Development and Psychology, and a B.S. in Speech-Language Pathology, with a minor in Linguistics. That academic foundation in language, communication, child development, psychology, and speech-language systems still shows up in the way I research behavior, listen for what is not being said, and turn overwhelming information into language families can actually use.
I later married into the military and spent nine years as the wife of an enlisted U.S. Air Force service member, until his early retirement. Military spouse life added another education in relocation, uncertainty, service culture, family logistics, and the invisible labor required to keep a household functioning around a system much larger than any one family.
For more than 25 years, I've also helped build and operate a family-focused consumer brand. I've worked across nearly every part of the business: operations, product development, wholesale, retail, e-commerce, marketing, partnerships, customer care, technology, and the endless problem-solving that keeps a small company moving forward. I have built systems from scratch, figured out tools I was never formally taught to use, managed complicated projects, recovered from expensive mistakes, and learned how to keep creating when the path ahead was anything but clear.
But the education that changed me most did not happen in a boardroom, a classroom, or a business seminar.
It happened while parenting through crisis.
Families who find their way here are often navigating levels of care and intervention they never imagined they would face — emergency rooms, specialized treatment, insurance battles, endless phone calls, conflicting professional opinions, and the emotional reality of trying to advocate for someone they love when there are no simple or painless choices.
It often means learning an entirely new language while already overwhelmed. It means understanding that loving your child fiercely does not automatically give you access to the care, information, cooperation, or answers they need. It means becoming the person who keeps the records, asks the uncomfortable questions, reads the fine print, documents every conversation, and continues pushing after being told there is nothing else that can be done.
It often means carrying grief, hope, fear, anger, love, and responsibility at the same time.
Shari — On The Record exists because so many parents have said they could not find honest, practical conversations about what navigating these systems actually looks like. Too much of the available advice felt sanitized or theoretical. These resources are meant to meet families in the middle of it — organizing records, preparing for meetings and appointments, and handling insurance while still trying to get through one more day.
That need built a community.
The people who gather here include parents and caregivers, adult children, professionals who want to understand what these systems feel like from the family's side, and people who simply know what it is to love someone through circumstances they cannot fix.
Shari — On The Record is not about any one child, one diagnosis, or one family.
It is about what happens when real life becomes more complicated than the advice we were given.
It is about parenting without a reliable roadmap. It is about navigating institutions that were not designed to communicate with one another. It is about learning to advocate without losing yourself entirely. It is about military family life, relationships, resilience, work, identity, travel, faith, humor, failure, reinvention, and the strange ordinary moments that continue even when part of your life is in crisis.
Faith is part of that unfinished education too. Deconstructing faith has meant examining what I inherited, what I still believe, what no longer fits, and how to make room for uncertainty without surrendering compassion, meaning, or community. I do not have a neat conclusion for that process — only a commitment to asking honest questions and letting the answers evolve.
It is also about building something from what you have learned.
I believe difficult experiences can become useful without pretending they were necessary, beautiful, or secretly a blessing. We do not have to romanticize pain to recognize that it teaches us things. Sometimes the most meaningful thing we can do with hard-won knowledge is make it easier for the next person to find.
That is what I am building here.
Shari — On The Record is a place for honest stories, practical resources, printable guides, and conversations that leave room for complexity. You will find support for navigating crisis care and residential treatment, tools for organizing medical, behavioral health, and school information, questions to ask professionals, lessons from entrepreneurship, e-commerce, brand building, and creator platform development, and pieces of everyday life that remind us we are more than the hardest thing happening to us.
I am not here as a clinician, attorney, or person claiming to have every answer. I am here as a mother, an operator, a researcher, a relentless note-taker, and someone who has spent years learning how to ask better questions.
You will find what families commonly say helps, what often does not, what they wish they had known earlier, and where you may need qualified professional guidance.
You do not need to have any particular story to belong here.
Maybe you are facing your first crisis and do not know what to do next. Maybe you have been doing this for years and are exhausted from explaining your life to people who cannot understand it. Maybe you are building a business, raising a family, questioning your faith, starting over, or trying to turn your own experience into something that helps others.
Whatever brought you here, you do not have to arrive with everything figured out.
We are still learning.
And we are in it together.
xx Shari
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The main conversation happens on TikTok, but Shari — On The Record lives across a few other places too.